Informativa sulle spedizioni

Shipping policy

Netzco LLC  ·  Last updated: April 2025

1 business day processing
2–4 days delivery
Ships to Europe
Charged in EUR
Order processing

All orders are processed within 1 business day of receiving payment confirmation. Orders placed on weekends or public holidays will be processed on the next available business day.

Once your order has been processed and dispatched, you will receive a shipping confirmation email containing your tracking information.

During high-demand periods (sales events, holidays), processing times may be slightly extended. We will notify you if there is any significant delay with your order.

Shipping destinations

Netzco LLC currently ships to countries across Europe. If your country is not available at checkout, please contact us and we will do our best to assist you.

Shipping costs

Shipping costs are calculated at checkout based on your delivery address and the weight of your order. The exact shipping fee will be displayed before you complete your purchase. All prices are charged in EUR (€).

Tracking your order

Once your order ships, you will receive an email with a tracking number. You can use this number to monitor your shipment through the carrier's website. Please allow up to 24 hours for tracking information to become active after you receive the confirmation email.

Customs, duties & taxes

Netzco LLC ships from the United States. Orders shipped to European countries may be subject to import duties, taxes, or customs fees upon arrival. These charges are determined by your local customs authority and are the sole responsibility of the customer.

We are not responsible for delays caused by customs clearance processes. If you are unsure about applicable duties in your country, we recommend contacting your local customs office before placing an order.

If a package is refused or unclaimed and returned to us, the customer will be responsible for any return shipping costs and customs fees incurred. Refunds in such cases will be issued minus those costs.

Lost or delayed shipments

If your order has not arrived within the estimated delivery window, please contact us. We will investigate with the carrier on your behalf. Please note that we cannot be held responsible for delays caused by the carrier, customs, or events outside our control.

Incorrect shipping address

Please ensure your shipping address is correct at the time of purchase. Netzco LLC is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error after placing your order, contact us immediately at contactnetzco@gmail.com and we will do our best to correct it before dispatch.